1. Terms and Conditions for Internet Domain Services
1.1 These terms and conditions apply to the contract between You (“the Client”) and Us (“Voicecom Technologies”) for the provision of services relating to providing Internet Domain Registration, and/or Internet Domain Activation, Storage, Traffic and associated Internet Hosting Services (“the Services”).
1.2 In these terms, we have used the words “You and Your” for the Client, “We”, “Us” and “Our” for Voicecom Technologies and “Terms” as an abbreviation for these Terms and Conditions.
1.3 We reserve the right to amend or replace these Terms from time to time. We will give notice of any such amendment either in writing or electronically before the event. Your continued use of the Services after notification shall be deemed to be acceptance of the variation.
2. Application Form
2.1 All new Clients are required to complete the Domain Registration Application available for download from here.
2.2 You agree that all information provided to Us on the Domain Services Form is correct and that verification will be available upon request.
2.3 Any information given to Us will remain confidential, subject only to:
(a) Legal requirements; and
(b) Our collection procedures in the event of non-payment of an account.
2.4 To enter into a contract You must be aged 18 years or over. If You are aged under 18 years the Internet Domain Registration and/or Hosting Services Application must be signed by your parent or guardian.
3. Commencement of Contract
3.1 This contract commences when we accept your Request for Registration and/or Activation and/or Hosting of Internet Domain Services.
4. Use of the Services
4.1 You agree not to use the Services in an illegal or inappropriate manner.
In particular, but not limited to, You agree not to:
(a) Access computers illegally;
(b) Violate any country’s export or import restrictions.
(c) Send or offload material which is illegal;
(d) Receive or download illegal material;
(e) Distribute copyrighted material without the author’s permission.
4.2 If We become aware that You are using the Services to engage in illegal or inappropriate activities We may cancel this contract immediately and disconnect Your access to the Service.
5. User Name and Password
5.1 For C Panel (for access to services associated with your domain and/or web hosting) we will select a user ID name and password which You will use to access the web hosting Service.
With this access, you have the ability to change your password on-line, at will.
“You are solely responsible for the security of your user ID name and password. All use of the Services initiated through the use of your user ID name and password will be considered legitimate unless You notify Us via fax or post to the contrary.”
6. Accounts
6.1 We will send You accounts for our charges on a regular basis.
7. Payment of Accounts
7.1 You agree to pay for all charges shown on the accounts within 14 days of the date of the account.
7.2 If You have elected to make payment by way of Credit Card You authorize Us to charge your credit card account the full amount of Our account on the payment due by date.
8. Disputes of Amounts Owed
8.1 The account we send to You is based on our records. Please let Us know before the payment due by date if You think We have made a mistake.
8.2 If only a portion of an account is in dispute, then only that portion may be withheld from payment.
8.3 If there has been an error, We will adjust our records and You can either pay the corrected amount or We will credit your next account.
9. Non-Payment of Accounts
9.1 If You have not paid your account by the payment due by date as shown on the account, We may give You notice of Our intention to suspend the service and/or your Access to the Service (s).
You agree to pay for all charges shown on the accounts within 14 days following the date of the account. We reserve the right to charge interest on overdue accounts at the rate of 15% per annum calculated on a daily basis from the due date until the actual date of payment.
9.2 If payment is not made before the payment due by date We reserve the right to terminate the service and/or your Access to the Service (s) without further notice. Reactivation fees may apply in the event of receipt of payment. We will advise accordingly.
10. Recovery of Debts and Dishonored Payments
10.1 You will be liable for any expenses incurred by Us in the process of collecting outstanding amounts owed by You.
10.2 An administration fee will be debited to your account where a payment is dishonored.
11. Interruption of Supply
11.1 While We will exercise the degree of skill and diligence which would reasonably be expected of an Internet Service Provider, We cannot guarantee that the Services will be continuous or fault free and there may be occasions from time to time when the Services will be interrupted.
12. Liability for Loss
12.1 We will not be liable to You for any loss, damage or inconvenience which may be sustained by You or any other person through the interruption or failure to provide the Services due to any cause.
12.2 If You are acquiring Our Services for the purpose of a business the Consumer Guarantees Act 1993 shall not apply to this agreement.
13. To End Our Contract
13.1 Either party may terminate the contract by giving the other party two weeks notice either in electronic form or in writing. Prepayment of minimum annual fees for Services are non-refundable.
13.2 If You are in breach of any of these Terms We may terminate the Services forthwith.
14. Notices to Client
14.1 We will endeavor to keep You fully informed of developments which affect a client and the Services.
14.2 “Any notices, accounts or demands may be given either personally or electronically or in writing and will be deemed to have been validly given or sent or made by Us if given or sent or made to Your email address or postal address or (in the case of an individual) last-known residential address or (in the case of a company) address for service shown on the Domain Registration Application or as otherwise notified by You to Us via fax or post”.
15. Website Hosting
15.1 Before We begin development on your website, We recommend where possible that You move any pre-existing website or hosting You may have to our web host. This is due to the fact that we have better interaction with our web host and are able to quickly correct any issues that may arise relating to the running of your website.
15.2 If you elect to continue with a third-party web host you may do so, but please be aware that if any issues arise with the host we will charge our time to fix said issues.
16. Spam Policy
16.1 “Voicecom Technologies” has a no tolerance spam policy. Your account will be immediately terminated if you send spam and you will be obligated to indemnify “Voicecom Technologies” against any liabilities, costs and expenses it incurs as a result of such spam. Generally, spam is defined as unsolicited mass email to persons with whom you do not have a business relationship or have not requested (opted-in to) your mailing.
17. Electronic Communications
17.1 When you visit “Voicecom Technologies” or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
