Traditionally, businesses have used the Public Switched Telephone Network (PSTN) for their business phone needs which is basically a circuit switched network. With this system a telephone call essentially takes control of the telephone line for the entire duration of the call. This is not a very efficient or cost effective way to make calls.
Normally a business would use a PBX, located on site, to connect multiple external PSTN phone lines to multiple internal handsets. The initial cost of a PBX and ongoing maintenance fees may not suit the budget but with the advent of VoIP and IP Telephony some businesses now have a another option
The migration to Virtual PBX solutions using VoIP has been rapid over the last few years. There are numerous advantages to VoIP technology over the traditional circuit switched system.
- There are cost savings in SIP trunks vs ISDN or POTS lines.
- There are cost savings in hardware - use our PBX and then you just need the phones and an internet connection.
- Retain your existing number
- All of the technology for handling your calls resides with Voicecom.
- You control your VoIP features (e.g. adding numbers, forwarding calls etc) simply by accessing your own online web portal.
Talk to us today about our virtual PBX.
