IP Office – Handsets

IP Handsets

IP handsets are different to Digital handsets in that they have a network interface and are designed to work on your existing computer networks structured cabling system. You will need to allow a LAN port on your network switch and POE (Power over Ethernet) if you don’t want a PSU (Power Adaptor) at the desk or wherever the phone is located

Avaya 9608 IP Handset

Supported with Avaya IP Office Release 7.0 and higher
The Avaya 9608 telephone supports the following features:

• 3.8 inch black and white LCD display (181*120) with backlight
• 8 administrable feature buttons on three levels (total of 24 button positions), each with dual red-green LEDs to display status
• Fixed-feature keys – Speaker, Headset, Mute, Volume, Avaya Menu, Phone, History, Contacts, Voicemail Message
• Context-sensitive interface, 4-way navigation cluster and 4 softkeys simplify and speed up operations
• Full duplex speakerphone
• Supports up to 3 BM12 button modules
• Headset support
• Dual position stand
• Wall-mounta

Avaya 9620 IP Handset

Supported with Avaya IP Office Release 6.0 and higher

The Avaya 9620 telephone supports the following features:

• 7-line 3.45 inch backlight graphical display with 320*160 pixels. 9620L: grayscale; 9620C: color.
• Flip stand/dual position.
• 10 fixed buttons plus Four-way navigation cluster button.
• 4 contextual softkey buttons. Context sensitive allocation of e.g. Hold, Transfer, Conference and more.
• 12 virtual Appearance/Feature buttons, accessible through navigation cluster. Three features shown at a time with three LED indicators.
• Mobile cell phone style menu with access to most often used features like Call Forwarding, Park, Settings etc. On screen status indication for activated features like call forwarding.
• Full duplex speakerphone.

Avaya 9621 IP Handset

Supported with Avaya IP Office Release 6.1 and higher

The Avaya 9621 telephone supports the following features:

• 3.7 x 2.1 inch color touch screen display
• 4 position adjustable tilt display
• 24 programmable call appearance/feature buttons, displayed in pages of 6 buttons
• Fixed feature keys – Speaker, Headset, Mute, Volume, Home, Phone, Forward, History, Contacts, Voicemail Message
• Full duplex speakerphone
• Gigabit Ethernet
• Headset support
• Dual position stand
• Wall-mountable

Avaya 9630 IP Handset

Supported with Avaya IP Office Release 6.0 and higher

The Avaya 9630 telephone supports the following features:

• 9-line 3.8 inch backlight graphical display with 320*240 pixels.
• Flip stand/dual position.
• 11 fixed buttons plus Four-way navigation cluster button.
• 4 contextual softkey buttons. Context sensitive allocation of e.g. Hold, Transfer, Conference and more.
• 6 self-labeled Appearance/Feature buttons with LED for access to 24 administered Appearances/Features at the side of the display.
• Mobile cell phone style menu with access to most often used features like Call Forwarding, Park, Settings etc. On screen status indication for activated features like call forwarding.
• Full duplex speakerphone.
• Built in Gigabit Ethernet.

Avaya 9640 IP Handset

Supported with IP Office Release 6.0 and higher

The Avaya 9640 telephone supports the following features:

• 9-line 3.8 inch backlight color graphical display with 320*240 pixels.
• Flip stand/dual position.
• 11 fixed buttons plus Four-way navigation cluster button.
• 4 contextual softkey buttons. Context sensitive allocation of e.g. Hold, Transfer, Conference and more.
• 6 self-labeled Appearance/Feature buttons with LED for access to 24 administered Appearances/Features at the side of the display.
• Mobile cell phone style menu with access to most often used features like Call Forwarding, Park, Settings etc. On screen status indication for activated features like call forwarding.
• Full duplex speakerphone.
• Built in Gigabit Ethernet on the 9640G.

Avaya 9641 IP Handset

Supported with IP Office Release 7.0 and higher

The Avaya 9641 telephone supports the following features:

• 4.1 x 2.3 inch color touch screen display
• 4 position adjustable tilt display
• 24 programmable call appearance/feature buttons displayed in the scrollable main display along with icons for the status of the buttons
• Fixed feature keys – Speaker, Headset, Mute, Volume, Home, Phone, Forward, History, Contacts, Voicemail Message
• Full duplex speakerphone
• Supports up to 3 BM12 LCD button modules (module types cannot be mixed)
• Gigabit Ethernet
• Headset support
• Dual position stand
• Wall-mountable

Avaya 9650 IP Handset

Supported with IP Office Release 6.0 and higher

The Avaya 9650 telephone supports the following features:

• 9-line 3.8 inch backlight graphical display with 320*240 pixels. 9650: grayscale; 9650C: color.
• Flip stand/dual position.
• 10 fixed buttons plus Four-way navigation cluster button.
• 4 contextual softkey buttons. Context sensitive allocation of e.g. Hold, Transfer, Conference and more.
• 8 Additional self-labeled Appearance/Feature buttons with LED with direct access to 2*8 Appearances/Features.
• Mobile cell phone style menu with access to most often used features like Call Forwarding, Park, Settings etc. On screen status indication for activated features like call forwarding.
• Full duplex speakerphone.

Avaya 1603 IP Handset

Supported with IP Office Release 4.2 and higher

The Avaya 1603 telephone supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• Supports 3 administrable feature buttons
• Each button includes dual LED’s (red, green) providing explicit status for the user
• Includes fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute
• 2-way speakerphone
• 2 lines by 16 character display, backlit for easier viewing in all lighting conditions

Avaya 1608 IP Handset

Supported with IP Office Release 4.2 and higher

The Avaya 1608 telephone supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• Supports 8 administrable feature buttons
• Each button includes dual LED’s (red, green) providing explicit status for the user
• Includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute
• Includes high quality, full-duplex speakerphone
• Supports a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack
• 100 number capacity contacts and call log applications that can enhance productivity and personalization
• Context sensitive user interface along with 3 softkeys and a 4-way navigation cluster – ideal for scrolling through the local contacts list or call logs
• The 3 line by 24 character display is backlit for easier viewing in all lighting conditions
• Context sensitive user interface along with 3 softkeys and a 4-way navigation cluster – ideal for scrolling through the local contacts list or call logs.
• The viewing angle of the display on the 1608 is adjustable and measures 4 lines by 24 characters
• Additional caller related information is displayed with active appearances for easier call handling
• The display is backlit for easier viewing in all lighting conditions

Avaya 1616 IP Handset

Supported with IP Office Release 4.2 and higher

The Avaya 1616 telephone supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• The Avaya 1616 supports 16 administrable feature buttons on the phone itself – and a 32-button expansion model provides access to a total of 48 feature keys or speed dial buttons.
• Each of the buttons features a dual LED (red, green) providing explicit status for the user.
• For a familiar look and feel, the 1616 includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute.
• In addition, the 1616 includes a high quality full duplex speakerphone, and supports a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.

Digital Handsets

Digital handsets don’t have a network interface. They are a 2 wire device which means they can work on your existing structured cabling network or on the older separate telephone cabling.

Avaya 9504 Digital Handset

Supported with IP Office Release 7.0 and higher

The Avaya 9504 telephone supports the following features:

• 4 line X 32 character display, white backlit for easy viewing
• 4 administrable feature buttons on three levels (total of 12 button positions), each with dual red-green LEDs to display status
• Fixed feature keys – Speaker, Headset, Mute, Volume, Avaya Menu, Phone, History, Contacts, Voicemail Message
• Context-sensitive interface, 4-way navigation cluster and 4 softkeys simplify and speed up operations
• Integrated, high quality speakerphone
• Headset jack supports wide array of wired and wireless Avaya headsets
• Dual position stand
• Wall-mountable

Avaya 9508 Digital Handset

Supported with IP Office Release 7.0 and higher

The Avaya 9508 telephone supports the following features:

• 8 line X 32 character display, white backlit for easy viewing
• 8 administrable feature buttons on three levels (total of 24 button positions), each with dual red-green LEDs to display status
• Fixed feature keys – Speaker, Headset, Mute, Volume, Avaya Menu, Phone, History, Contacts, Voicemail Message
• Context-sensitive interface, 4-way navigation cluster and 4 softkeys simplify and speed up operations
• Integrated, full duplex speakerphone
• Supports up to 3 BM12 button modules
• Headset jack supports wide array of wired and wireless Avaya headsets
• Dual position stand
• Wall-mountable

Avaya 1403 Digital Handset

Supported with IP Office Release 6.0 and higher

The Avaya 1403 telephone supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• Supports 3 administrable feature buttons
• Each button includes dual LED’s (red, green) providing explicit status for the user
• Includes fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute
• 2-way speakerphone
• 2 lines by 16 character display, backlit for easier viewing in all lighting conditions

Avaya 1408 Digital Handset

Supported with IP Office Release 6.0 and higher

The Avaya 1408 telephone supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• Supports 8 administrable feature buttons
• Each button includes dual LED’s (red, green) providing explicit status for the user
• Includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute
• Includes high quality, full-duplex speakerphone
• Supports a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack
• 100 number capacity contacts and call log applications that can enhance productivity and personalization
• Context sensitive user interface along with 3 softkeys and a 4-way navigation cluster – ideal for scrolling through the local contacts list or call logs
• The 3 line by 24 character display is backlit for easier viewing in all lighting conditions
• Context sensitive user interface along with 3 softkeys and a 4-way navigation cluster – ideal for scrolling through the local contacts list or call logs.
• The viewing angle of the display on the 1408 is adjustable and measures 4 lines by 24 characters
• Additional caller related information is displayed with active appearances for easier call handling
• The display is backlit for easier viewing in all lighting conditions

Avaya 1416 Digital Handset

Supported with IP Office Release 6.0 and higher

The Avaya 1416 telephone supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• The Avaya 1416 supports 16 administrable feature buttons on the phone itself – and a 32-button expansion model provides access to a total of 48 feature keys or speed dial buttons.
• Each of the buttons features a dual LED (red, green) providing explicit status for the user.
• For a familiar look and feel, the 1416 includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute.
• In addition, the 1416 includes a high quality full duplex speakerphone, and supports a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.

Avaya 5402 Handset

Supported with IP Office Release 3.0 and higher

The Avaya 5402 supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• High-end feature set with productivity local call log & speed dial directory.
• Advanced user interface.
• Reduced installation and move costs – no paper labels.
• Adjustable Desk Stand – either desk or wall mountable.
• Fully Global ready (Icons used to indicate fixed button functionality).
• 2-line x 54-character display with two label-less call appearances.
• Listen-Only Speaker.
• 10 Fixed Feature Keys: Conference, Transfer, Drop, Redial, Speaker, Message, Hold, Mute, Volume Up & Down, and Feature (to access 12 additional dial pad features).
• The 5402 is Hearing Aid Compatible, has a Message Waiting Indicator that flashes when ringing.
• Eight Personalized Ring Patterns.

Avaya 5410 Handset

Supported with IP Office Release 3.0 and higher

The Avaya 5410 supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment.
• High-end feature set with local call log and speed dial directory.
• Advanced user interface.
• Reduced installation and move costs – no paper labels.
• Investment protection with downloadable firmware.
• 12 call appearance/feature buttons in 2 pages.
• Adjustable Desk Stand.
• Fully Global ready (Icons used to indicate fixed button functionality).
• 5x 29 display with 12 label-less call appearances (in two screens).
• Full-duplex speakerphone.
• 14 fixed feature keys, four softkeys, 12 shifted feature buttons.
• Large message waiting indicator.
• Headset jack.
• Local language customization (choice of languages for local phone menu).
• Eight Personalized Ring Patterns.
• Either desk or wall mountable.

Avaya 5420 Handset

Supported with IP Office Release 3.0 and higher

The Avaya 5420 supports the following features:

• Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment
• High-end feature set with productivity local call log and speed dial directory.
• Advanced user interface.
• Reduced installation and move costs – no paper labels.
• Investment protection with downloadable firmware.
• Large screen 7 line x 29 character display.
• Twenty-four call appearance/feature buttons in 3 pages.
• Adjustable Desk Stand.
• Fully Global ready (Icons used to indicate fixed button functionality).
• Large message waiting indicator
• Headset jack
• Local language customization (choice of languages for local phone menu)
• Eight Personalized Ring Patterns
• Either desk or wall mountable